Ac998 Terms & Conditions — Complete Platform Usage Policy
Please read these Terms & Conditions carefully before using the ac998 platform. This document is a binding agreement between you and us — it covers everything from account registration and deposits to withdrawals, bonuses, and game rules.
Brief Introduction to This Document
What is covered in these Terms & Conditions and why it matters to read them.
By using the ac998 website or registering an account, you are deemed to have accepted these Terms & Conditions. This document covers all the core rules governing use of the ac998 platform — including account creation, balance management, gameplay rules, and the rights and responsibilities of both parties.
We've written these rules in plain, clear language so our users can understand them easily. That said, this document is a legally binding agreement — please read every section carefully. If anything is unclear, don't hesitate to contact the ac998 support team.
Ac998 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any updates will be considered your acceptance of the revised terms. We recommend checking this page regularly.
You must be over 18 years of age to play at ac998. Use of the platform by anyone under 18 is strictly prohibited. Online gaming carries financial risk — only wager money that you can afford to lose without affecting your everyday life.
Rules on registration, KYC verification, and account management.
Terms & Conditions for Deposits and Withdrawals.
Wagering Requirements and terms that apply to bonus usage.
General rules for each game category.
Account Registration & Management Rules
Registering an account on ac998 requires meeting certain key conditions. These requirements are also in place to protect our users.
Key Registration Requirements
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1Age Requirement — 18 Years or Older
You must be at least 18 years old to register at ac998. Proof of identity may be requested for age verification. Creating an account for anyone under 18 is strictly prohibited, and any such account will be closed immediately upon discovery.
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2One Account Per Person
Each person may only create one account. If multiple accounts belonging to the same individual are detected, all accounts may be closed and balances may be forfeited. If multiple members of the same household are registering from the same device or IP address, they should inform ac998 in advance.
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3Accurate Information Required
The name, address, date of birth, and contact details provided at registration must be accurate and kept up to date. Providing incorrect or false information may result in your account being suspended or closed. If your details change, please notify the support team.
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4KYC (Identity Verification) Process
KYC verification must be completed before making a withdrawal. A copy of your national ID or passport may be required. ac998 may request additional documentation for verification at any time.
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5Account Security Is the User's Responsibility
It is the user's responsibility to keep their account password and login credentials secure. Sharing account details with others or allowing account sharing is strictly prohibited. If you suspect unauthorised access to your account, contact our support team immediately.
KYC Verification Steps
Upload a clear photo of your National ID card or passport.
Proof of current address — utility bill or bank statement.
The ac998 team reviews submitted documents and grants KYC approval — typically within business days.
Deposit Policy & Terms
Please familiarise yourself with the following rules before making a deposit on ac998. This section covers the deposit process, minimum limits, and security information.
General Deposit Rules
All deposits on ac998 must be made using a payment method registered in your own name. The use of third-party payment methods is strictly prohibited. If such a deposit is detected, it may be reversed and the account may be subject to investigation.
| Subject | Rule / Condition | Status |
|---|---|---|
| Minimum Deposit | Fixed amount — may vary depending on the payment method | Terms Apply |
| Third-Party Payments | Strictly Prohibited | Prohibited |
| Set Deposit Limits | Users can set their own limits | Optional |
| Deposit Fees | Varies by payment method — please refer to the rules page | Subject to Change |
| Processing Time | Instant to a few hours, depending on the method | Method-Dependent |
If your balance is not updated within the expected timeframe after a completed deposit, save your transaction reference number and [email protected]to report via email. Failures may also result from issues on the payment provider's end — in that case, please contact the relevant payment provider directly.
Benefits of setting a deposit limit
Ac998 supports responsible gaming by allowing you to set deposit limits. Set your own daily, weekly, or monthly maximum deposit cap — this helps you stay in control of your finances. Lowering your limit takes effect immediately, though increasing it may be subject to a waiting period.
Withdrawal Terms & Conditions
Certain mandatory conditions must be met before withdrawing funds from ac998. Please read this section in full before making a withdrawal.
Withdrawal Prerequisites
- KYC Verification Must Be Completed
- Withdrawals Only to Payment Methods Registered in Your Own Name
- Bonus Wagering Requirement Must Be Fulfilled
- If There Is No Suspicious Activity on the Account
- Log in to your account and submit a withdrawal request
- Select Amount and Method
- Ac998 reviews the request
- Processed within the designated timeframe upon approval
Withdrawal Timeframes & Fees
Withdrawal processing times depend on the method selected. Some methods are processed within 24 hours; others may take longer. ac998's current fee policy and the payment provider's own charges may also apply.
Ac998 reserves the right to suspend or cancel a withdrawal under the following circumstances:
- If KYC Verification Has Not Been Completed
- If suspicious activity is detected on your account
- If the Bonus Wagering Requirement Is Not Met
- In the Event of a Technical Issue
For withdrawal delays or issues, please include your transaction ID when [email protected]to email us. Contacting us from your registered email address ensures a faster response.
Bonus & Promotion Terms
Ac998 may offer bonuses or promotions from time to time. Each bonus offer comes with its own specific terms — please read them carefully before claiming or using any bonus.
What Is a Wagering Requirement and Why Does It Matter
A Wagering Requirement (WR) is the total amount you must wager before you can withdraw a bonus. For example, a ৳100 bonus with a 30x WR means you need to place ৳3,000 in bets before the bonus becomes withdrawable. If the WR is not met, the bonus will be forfeited.
Every bonus has a set expiry period. Any unused bonus and associated winnings may be forfeited once the bonus expires.
A minimum wagering amount must be met before a bonus can be withdrawn. The WR varies per bonus — please refer to the specific terms.
Not all bonuses apply to all games. Some bonuses are only valid on specific slots or table games.
Each bonus offer can be claimed only once per account. Claiming bonuses through multiple accounts is strictly prohibited.
Bonus offers may look attractive, but meeting the Wagering Requirement is not always straightforward. Bonuses with high WR can increase your financial risk. Consider the option of playing directly with your own funds instead of claiming a bonus.
Circumstances for Bonus Cancellation
Ac998 reserves the right to cancel a bonus under the following circumstances:
- If Bonus Terms Are Violated
- Upon Expiry
- If an attempt is made to claim bonuses using multiple accounts
- If Deemed Ineligible Under Promotion Rules
General Game Operation Rules
All games on ac998 operate according to specific rules. In the event of any dispute regarding a game outcome, ac998's records shall be considered final.
General Slots Rules
All video slots on ac998 operate using an RNG (Random Number Generator). Each spin is entirely independent — the result of a previous spin has no effect on the next. The RTP and rules for each game are available in that game's paytable.
Live Casino Game Rules
In Live Dealer games, the dealer's decisions are final within the live streaming environment. If a disconnection occurs due to technical issues, ac998 follows a specific policy for managing bets in that round. Maintaining a stable internet connection is the user's own responsibility.
Policy on Technical Errors
If a software error or technical issue occurs during gameplay, ac998 reserves the right to review the round in question. If a win was incorrectly credited due to such an error, ac998 reserves the right to reclaim that amount.
| Game Category | Result Determination | In the Event of a Dispute |
|---|---|---|
| Video Slots | RNG Software | Ac998 Server Records Are Final |
| Live Roulette / Blackjack | Live Dealers & Cameras | Stream Records & Dealer Decisions |
| Card Table Games | According to card values and rules | Game Logs & Rules |
Prohibited Activities & Conduct
The following activities are strictly prohibited on the ac998 platform. Violations may result in account suspension or permanent closure, and balances may be forfeited.
Creating multiple accounts for the same person, or attempting to claim bonuses more than once.
Using the casino as a money transfer or payment channel — which is illegal.
Using bots, scripts, or automation software to play games.
Exploiting platform bugs or technical glitches to gain an unfair advantage.
Using false or forged identity documents during registration or KYC.
Creating or managing an account on behalf of anyone under 18 years of age.
If you notice any unusual activity on your account or on the platform, immediately [email protected]to report the issue. The sooner you report it, the easier it is to resolve.
Account Suspension, Closure & Recovery
Ac998 reserves the right to temporarily suspend or permanently close an account under the following circumstances.
Account Suspension Circumstances
- If a Breach of Terms & Conditions Is Suspected
- Withdrawals may be put on hold if KYC verification is not completed
- If Suspicious Financial Activity Is Detected
- If evidence of registration using false information is found
- At the user's own request (self-exclusion)
Self-Exclusion
As part of its responsible gaming commitment, ac998 offers a self-exclusion feature. You may suspend your account for a set period or permanently. Once a self-exclusion request is submitted, you will not be able to log in during that period. Learn more Responsible Gaming on the page.
Permanently Closed Accounts
In the event of a serious breach of the Terms & Conditions, ac998 may permanently close the account. In such cases, whether any valid balance held prior to the violation is returned is at ac998's sole discretion and will be decided following an investigation.
Limitation of Liability & Acknowledgement
The following policies apply with respect to liability related to use of the ac998 platform.
Liability for Game Outcomes
Ac998 is not liable for game outcomes — all games are conducted fairly via RNG or Live Dealer. Users bear full responsibility for their own betting decisions and any financial losses. ac998 is not responsible for any funds lost by users.
Liability for Technical Issues
Ac998 is not liable for any loss caused by internet disconnection, device issues, or errors from third-party payment providers. In the event of a fault with ac998's own servers or software, ac998 will review the situation and attempt to provide a resolution.
Third-Party Services
Ac998's platform may use third-party game software and payment services. ac998 is not directly liable for the actions or errors of these third parties, but will assist in resolving any issues that arise.
By using ac998, you acknowledge that: (1) gaming carries financial risk, (2) there is no guarantee of winnings, (3) you are playing voluntarily and with full awareness, and (4) you are over 18 years of age.
Related Policies & Pages
Please also read these pages alongside these Terms & Conditions.
A detailed policy on how personal data is collected, used, and protected. Find out where your data goes and how it is used.
Information on deposit limits, session limits, self-exclusion, and signs of problem gambling.
A detailed overview of the ac998 platform — its purpose, values, and security commitments.
Answers to frequently asked questions about transactions, accounts, and games — all in one place.
Live games, slots, and card games all in one place — make sure you know the rules before you start playing.
Create a new account. Please read the Terms & Conditions before registering — it's for your own protection.
Quick Summary of Terms & Conditions
A quick, plain-language overview of the key points from the full document.
The ac998 Terms & Conditions is a lengthy legal document — it's not easy to remember everything. Here's a concise summary of the most important points.
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✓18+ Only — No Exceptions
Age verification may be carried out at any time. Providing false information will result in account closure.
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✓Withdrawals are not possible without KYC
Keep your identity verification up to date — it is required before any withdrawal.
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✓Complete the Bonus Wagering Requirement
Check the Wagering Requirement before claiming a bonus — if the WR is not met, the bonus will be forfeited.
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✓Use Your Own Payment Method
Using a third party's card or account is strictly prohibited — your balance may be frozen if this occurs.
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✓One Account Only — No Duplicates
Creating multiple accounts will result in all accounts being closed and balances may be forfeited.
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✓Gaming is entertainment — not a guaranteed source of income
Casino games carry a house edge. Do not expect consistent long-term profits.
The ac998 Terms & Conditions are presented in plain Bengali for ease of understanding. However, in the event of any dispute, the relevant legal interpretation shall prevail. Please read the full terms before making any significant decisions, or seek legal advice if needed.
Any updates to ac998's Terms & Conditions will be reflected on this page, and a notification may be sent to your registered email. Continued use of the platform after an update constitutes acceptance of the revised policy.
If you have any difficulty understanding any part of this policy [email protected]to send us an email. Contacting us from your registered email address will help us respond faster.
Frequently Asked Questions
Two questions and answers covering registration and deposits.